Every part of the plant, on one model.

Capture and qualify leads, then convert them to an account and an opportunity.

Replaces the lead spreadsheet or a marketing CRM

Prospects and customers. Once qualified, an account becomes a customer in BC.

Replaces Outlook contacts and a CRM point tool

Deals by stage, each with its quotes; winning one creates the BC sales order.

Replaces HubSpot, Salesforce or a pipeline spreadsheet

Quotes on an opportunity, costed from the BOM and routing and issued as BC sales quotes.

Replaces the estimating spreadsheet

Item sales, quantity and margin by period from BC value entries, with the margin bridge and what needs attention.

Replaces the monthly margin spreadsheet

Cases, with complaints and returns as sub-records, traced to the order and lot.

Order status, certificates and documents, and RMA requests for customers.

Request a new part; engineering, purchasing and costing fill it in; it's created in BC.

Replaces the new-part spreadsheet and email chain

Draft and compare BOMs and routings, then release them to BC.

Engineering change orders from CAD: compared with BC, approved, released to BC production BOMs.

Stage-gate projects from concept to first production run.

Log and triage problems on the floor, linked to BC records.

Corrective and preventive actions, from containment to close.

Disposition nonconforming material: use as is, rework, scrap, return.

Receiving and in-process inspection with results by lot.

Gauges and instruments: due dates, certificates and out-of-tolerance impact.

Replaces the calibration spreadsheet

Internal, supplier and customer audits; findings feed CAPA.

Process FMEAs and control plans linked to items and routings.

Every item a row, every week or month a column: projected stock from BC's open orders and the forecast, planned orders committed to BC.

Replaces the planning spreadsheet and one-item-at-a-time worksheets

Suppliers confirm purchase orders, propose new dates, quantities, prices or splits; buyers decide, and accepted changes are written to the BC purchase line.

Replaces chasing confirmations by email and retyping dates into BC

Supplier corrective action requests answered in the supplier portal.

On-time delivery, quality and responsiveness by supplier.

Drag-and-drop finite schedule by work center, written back to BC.

Replaces the whiteboard and scheduling spreadsheet

Operator view: current job, work instructions, output and scrap.

Downtime with minutes lost by cause, and OEE by work center.

Tier 1/2/3 huddle boards for each line, area and plant.

A scanning app for phones and handhelds: move stock between bins, register BC picks and replenish bins and lines, posted to Business Central as you go.

Replaces paper pick lists, BC pages on a phone, and walking the floor to see what's low

Stock on hold for quality, with the reason and the MRB decision.

Cycle count plans by ABC class with variance review before posting in BC.

Corrective and planned work on machines, scheduled into gaps in production.

Replaces MaintainX, Limble or UpKeep

Preventive maintenance by calendar or meter; work orders open themselves when due.

Each machine, its BC machine or work center, meters, critical spares with BC on hand, history and reliability.

Critical spares on each asset, with on hand from BC inventory; parts used on work orders.

Incidents with investigation, actions and OSHA logs.

Walk-throughs and inspections from a phone; findings become actions.

Safety data sheets, waste manifests and permits.

Sign-in, safety briefing acknowledgement, who's on site.

Procedures, work instructions and specs with governed revisions.

Make sure people have read the new revision before it takes effect.

Who is qualified on which work center and operation.

Replaces the skills matrix spreadsheet

Courses, sign-offs and document read-and-acknowledge in one record per person.

Maps how work actually flows through every courageMFG module and how people use the screens, then suggests what to improve, written by AI.

Replaces Celonis, or a consultant's value-stream map that's out of date the week after

Improvement projects with A3s, actions and verified savings.

Replaces the CI tracker spreadsheet

Ideas from the floor, reviewed weekly; good ones become projects.

Area audits from a phone with scores over time.

Capex, deviations, purchase requests and any form that needs sign-off.

Replaces SharePoint lists and email approvals

Temporary permission to run outside spec, with expiry.

IT and Business Central support, run with your outsourced IT provider: tickets with SLAs, handoff to the provider in Courage or by email, and their SLA measured.

Replaces the shared IT inbox and the provider's portal nobody logs into

Corporate performance management: budgets, forecasts and scenarios planned in a spreadsheet by G/L account, month and department, with plan vs actual and write-back to BC G/L budgets.

Replaces budget spreadsheets and a separate CPM tool

KPIs, charts, ranked lists, tables and heatmaps on one page, with one period, a comparison and filters across every tile.

Replaces Power BI dashboards and the weekly KPI deck

Excel-like sheets, pivot tables and charts over BC and Courage data, with formulas, filters, subtotals and exact totals.

Replaces Power BI reports and the Excel exports behind them

The linked model of the plant: courageMFG records, BC records, and how they connect.

What's driving issues, by category, work center, vendor, item or lot.

OTD, scrap, OEE, first pass yield and cost of quality, from BC and courageMFG.

Replaces the weekly Excel KPI pack

What the courageMFG agents did, and what needs your decision.

Add HR, IT and any other system to the navigation, for everyone in the company.

Business Central, Microsoft Entra, Neon, and the MCP endpoint for Claude and Copilot.

Who can see and do what, by site and role.